You are a new supervisor for one of your company’s departments. You have only been on the job for a couple of days when your manager pulls you aside to express her concern over the department’s performance. She shares the following information with you:
(YTD = Year-to-Date; QTD = Quarter-to-Date; MTD = Month-to-Date; LW = Last Week)
Sales data:
YTD Actual – $720,186, QTD Actual – $325,598, MTD Actual – $64,580, LW Actual – $31,169, YTD Plan – $766,341, QTD Plan – $350,152, MTD Plan – $70,725, LW Plan – $36,053
% of gross margin (GM) plan data: YTD – 98.25%, QTD – 98.47%, MTD – 98.56% LW – 99.11%
% of Employee Availability over Last Year to Date:YTD – 97.00%, QTD – 95.70%, MTD – 95.72%, LW – 94.35%
2. She asks you to investigate what’s been going on in the department to explain the performance data. She also wants you to chart the data and identify any trends you discover. This is good, since you know from your studies that trend analysis is a good way to analyze past performance and make predictions about future expectations.
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