Write a research paper on communication skills. The general nature of the paper is flexible, but it should relate to one or more of the topics that we discuss during the course. The paper should utilize but at the same time go beyond what we covered throughout the session about communication skills in the workplace. In this paper, your purpose is not merely to summarize literature. Rather, you need to gather factual information, data and/or cases that you can find about the topic, and then support your thesis statement with your references. This does not mean that you are required to gather new data. You may cite published books, peer-reviewed journal articles, research reports, government reports, reports from international organizations, cases or case study summaries, etc. that can help illustrate your points.