Paper instructions:
4. Read the case study at the beginning of chapter 2.
Identify which type of formal and informal communication caused the most problems at Chesapeake and what changes, if any, could have been made to help the company.
Explain which organizational model was used at Chesapeake and what role it played in the company’s handling of challenges.
Discuss the role of the company CEO Aubrey McClendon played in its success and problems.
6. Define and describe the difference between mutual adjustment, direct supervision, and standardization. Provide an example of each. (at least 7 sentences)
1. Describe the last big interpersonal conflict you have had. Work yourself through the PUGSS model described in the power point. I am looking for a detailed explanation where you PUGSS out the conflict. (at least 12 sentences)
2. Describe the five conflict strategies and provide an example of each. Collaborating is the ideal way to solve most conflicts however it is also the hardest. Which one do you tend to use the most?
3. What is culture? Describe your culture. What subculture groups do you belong to? For example I am part of nerd-culture, academic culture, and videogame culture. Describe some of the things that make/define your culture and subcultures. (at least 10 sentences)
Chapter 4
4. What is the difference between listening and hearing? Are you a good listener? Why would you say that? Elaborate. (at least 8 sentences)
5. What are the barriers to listening? Describe each and provide an original example of each.
6. What are the steps of the listening process? Describe each step and provide an original example of each. Why is memory part of the listening process? Defend your answer. (at least 10 sentences)
Nonverbal experiment: Do something that violates expectations in terms of distance and personal space to complete strangers. (read the distance as well as the expectancy violations theory sections). Then report back what you did and your experience. Elevators and the cafeteria are a really great place to do this activity. Go sit at a table that someone is already sitting at. When you get in the elevator stand right next to someone else. Anything that would violate the expectations of distance and personal space ***without getting slapped in the face or doing something illegal (don’t touch people)! (at least 8 sentences)
What is the difference between verbal and nonverbal communication? What I something that surprised you about the nonverbal chapter in regards to what is and is not nonverbal/verbal?
Are you good at telling when someone is lying? What are some signs that people are lying? Are you good at lying? What are some of the signs that you personally give when you lie?
Why do you think touch (handshakes, hugs, pat on the back/butt, and kiss on the cheeks) has become so stigmatized in the United States as opposed to other countries? Would it be awkward if your teacher touched your shoulder in the middle of lecture? Would it be awkward if your boss put his or her hand on the small of your back doing a meeting? (at least 10 sentences)
Why is eye contact so important? Describe the functions of eye contact described in the book. Give an example of each.
Watch this Ted Talk and then provide your own opinion on the idea of being “together alone”. Do you think the direction technology is going a good thing or bad? How has technology effected your communication. What do you think of the arguments presented in the video? (at least 15 sentences)
2. What are the two basic concepts that define sexual harassment? Describe both and provide an example.
3. What is the reasonable person rule? How is it different from the reasonable woman rule? Why where these two rules created?
4. Watch this video from the TV show What Would You Do? Some of the diners said “she was asking for it”. Why do you think some people come to the rescue, while some remain quiet or even encourage the behavior, blaming the victim of sexual harassment?
http://www.youtube.com/watch?v=euXzkLZQPRY
This video is a little cheesy but a great way to help answer the tricky behavioral questions now common in almost every interview. https://www.youtube.com/watch?v=0nN7Q7DrI6Q Please use the star method to answer the behavioral questions this week.
What is your biggest weakness?
What do you think of your present job? (or last job if unemployed)
Are you planning on having kids?
Describe yourself in three words.
Why should we hire you over others applying for this position?
What is your religion?
Do you prefer working alone or working with others?
Are you willing to relocate?
What is your biggest failure?
If I called your boss right now and asked him what is an area that you could improve on, what would he say?
Give an example of a goal you reached and tell me how you achieved it.
Tell me about a time you took initiative to do something that needed to be done, even though it wasn’t really your responsibility.
Are you single?
Tell me about a time you took initiative to do something that needed to be done, even though it wasn’t really your responsibility.
If you were a flavor of ice-cream what flavor would you be and why?
Tell me about a time when you took on a leadership role.
Do you have any disabilities?
Tell me about a time you provided excellent customer service.
1. What are some of the major mistakes people make when writing a resume?
2. What are some tips that you have found on constructing a resume?
3. What are the different types of resumes discussed in chapter 8?
4. What are some of the major mistakes people make when writing a cover letter?
5. What are some tips that you have found on constructing a cover letter?
6. Do some research and find a job description that you will use when writing your resume and cover letter. Give me a short paragraph about the company and position you want to apply for. For that job answer the following. What is the salary range for that position or field? What are the job requirements/ skills needed to fulfill the position? What else can you find out about the company or position that will help you in your resume or letter construction or interview?
What is a small group? Define and describe the characteristics of a small group.
Think about a time you had to work in a small group for a class project. What are your feelings about working in groups? What role do you normally take in a group? What are the pros and cons to group work? (at least 15 sentences)
What is groupthink? Provide an example. What are some ways to overcome groupthink? Tell me about time when groupthink has effected you. (at least 10 sentences)
What are the six steps to the basic problem solving procedure? Provide and describe them in detail. (at least 4 sentences per step)
Chapter 10
What are the four qualities of good communication skills that participants in a group should have according to the book? Describe in detail and provide an example.
Look at the list of task, maintenance, and dysfunctional roles provided in the chapter. Pick some from each list that you have been in a group and describe how you either helped or hindered the group.
Describe in detail all of the different types of leaders discussed in the book. Authoritarian, democratic, laissez-faire, transformational, and charismatic.
What is plagiarism? Do some research online for some of the consequences for plagiarism. What are some of the common consequences? What are some tips for avoiding plagiarism? (at least 10 sentences)
What are the main parts of an introduction and what is their function?
Describe the different methods of delivery and provide an example of each.
Chapter 12
Summarize the section about what persuasion is and is not.
What is the inoculation theory? How can it be used in a persuasive presentation? Provide and example.
Describe in detail ethos, pathos, and logos and how they are used in persuasion. (at least 10 sentences)
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